This Privacy Policy explains how Romtronic International Co., Limited (Dongguan Hundu Electronic Co., Limited) (“Romtronic”, “we”, “us”), No. 374, Zhen’an Middle Rd., Shangsha Village, Chang’an Township, Dongguan City, Guangdong Province, China, handles personal information collected through www.romtronic.com (the “Website”). By using the Website, you acknowledge this Policy.
1. Information We Collect
- Information you provide: name, email, phone number, company, and the content of your message when you submit a quote request or contact form, or contact us by email or WhatsApp.
- Files you upload: BOMs, drawings, photos, and other documents attached to your inquiry (“Inquiry Files”).
- Automatic data: IP address, browser and device type, pages visited, visit time, and similar technical data, collected through cookies and similar technologies.
2. How We Use Information
We use information to respond to inquiries and provide quotes and DFM feedback; to perform and administer contracts and orders; to operate, secure, and improve the Website; to send business communications about our products and services (you may opt out at any time); and to comply with legal obligations and protect our rights.
3. Inquiry Files and Confidentiality
We use Inquiry Files only to evaluate, quote, and produce your project. We limit access to personnel and service providers who need it for these purposes and handle the files with reasonable care. This Policy does not replace a signed non-disclosure agreement; if you need specific confidentiality terms, please contact us before sending sensitive files, and we will be glad to sign an NDA. Please do not include personal data in Inquiry Files unless necessary.
4. Cookies
We use cookies that are necessary for the Website to function, and [analytics cookies, e.g., Google Analytics] to understand how the Website is used. Where required by law, we ask for your consent before using non-essential cookies. You can manage cookies in your browser settings; blocking some cookies may affect Website functions.
5. Sharing of Information
We do not sell your personal information. We may share it with: (a) service providers who help us operate the Website, host data, analyze usage, or communicate with you, under appropriate confidentiality obligations; (b) our affiliates; (c) authorities or other parties when required by law or to protect our rights, property, or safety; and (d) a successor in a merger, acquisition, or sale of assets.
6. International Transfers
We are based in China, and your information is processed and stored in [China / specify server location] and may be accessed from other countries where our service providers operate. By submitting information, you understand it will be transferred to and processed in these locations. Where required by law, we use appropriate safeguards for such transfers.
7. Retention
We keep personal information only as long as needed for the purposes above, including to meet legal, accounting, or dispute-resolution requirements. As a general guide, inquiry data is kept for up to 2 years after our last contact, unless a longer period is required by law or by a contract with you.
8. Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, to request a copy of it, and to withdraw consent at any time. To exercise these rights, email info@romtronic.com. We may verify your identity before responding and will reply within a reasonable time as required by applicable law. You may also complain to your local data protection authority.
9. Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
The Website is intended for business users and is not directed to children under 16. We do not knowingly collect their personal information.
11. Third-Party Links
The Website may link to third-party sites. We are not responsible for their content or privacy practices.
12. Changes
We may update this Policy from time to time. The updated version takes effect when posted on this page, with the “Last updated” date revised. Please review it periodically.
13. Contact
Romtronic International Co., Limited — Email: info@romtronic.com — Address: as above.